Due to their friendly customer service and prompt flights, the two below airline providers have shared in many accolades, including #1 domestic airline six times in a row, several JD Power and Associates Customer Satisfaction awards, and are currently the flying to hundreds of destinations in numerous countries and offering their comprehensive flyer programs.
Without further ado, read up on these two consistent travel and vacations directoryfavorites:
Fly With US Airways Today
Although boasting brief historical information relevant to their airlines operations, the Tempe, Arizona based US Airways can trace their founding fathers back to All American Aviation Incorporated, the brainchild of the DuPont brothers and Steven Gardner. Quickly expanding after becoming Allegheny Airlines in the early 1950’s, the company experienced early customer retention issues as it was dubbed ‘Agony Air’ by many; this trend carried briefly through the name change to US Airways before the company bolstered their customer service and repelled the naysayers. 32,000 employees and 340 planes later, more and more people are following their trusted ‘Fly with Us’ slogan.
US Airways, although their flight offerings expanded throughout the United States, began to closely concentrate on daily flights from Vegas, La Guardia and Boston International Airports, trading many of their landing slots with Delta in exchange for the same at Reagan International in Washington. Later on in 2010, a complimentary ‘Fast Path’ service was offered for frequent travelers between Philly and Boston which included priority security lanes, faster checkout lanes, and priority baggage handling. Dividend Miles members received these perks as well as non-card holders.
Thanks to services such as priority baggage handling, US Airways ranked first in baggage services amongst all American carriers in 2010 and continues to stay on top today. Although their customer satisfaction lagged in the beginning stages of their company formation, US Airways has improved dramatically in that department. They are also historically in the upper echelon in on-time flights and was ranked first in performance in being on-time for scheduled flights in March of 2012.
Overall, US Airways has a daily flight itinerary that includes 3,100+ flights worldwide spanning 132 destinations in over 30 countries with American routes being heavily concerted along the Eastern Seaboard. Since United Airlines has dormant slots in the Brazilian capital of Sao Paulo, a non-stop service will inaugurate between Charlotte and Sao Paulo in December of 2012, and is bookable in many travel and vacations directory sites online.
Traveling Abroad With Southwest Airlines
Innovative travel solutions at affordable rates gives Southwest Airlines customers a pleasurable travel experience with each flight reserved. Since their inception in 1967 and utilizing Boeing 727 aircraft throughout their first two decades in service, Southwest has brought low-cost transportation for Americans and still offers great rates to date. The founding fathers, Herb Kelleher and Rollin King, conceived the symbol of freedom which contributes to their current motto: “You are free to move about the country”. Using innovative Super Bowl commercials and unique advertisements to sell their seats, Southwest Airlines remains frugal spending flyers’ favorite transportation source still today.
Air Southwest Co, the original namesake of Southwest Airlines, officially adopted their current trade name in 1971 and made their first money-earning flight about three months after the name change with their maiden voyages being strictly between San Antonio, Dallas and Houston. Their first two years in action yielded operational losses and one of the first four aircraft used was eventually sold to Frontier Airlines which then allowed Southwest Airlines to adhere to payroll, maintenance and fuel expenses.
Southwest Airlines eventually recuperated from early financial hardships and has acquired four airline companies since 2011: Morris Air, ATA Airlines, AirTran Airways and Muse Air/TranStar Airlines. The latest acquisition, AirTran, was worth an estimated $3.2 Billion.
When the internet boom began, Southwest became one of the first airline companies to have an operational website which initially allowed customers to see itineraries, company information and route maps. Today, their website is ranked first in unique visitors and online revenue by an airline while offering a comprehensive means to see information relevant to the company, schedules, and even information on booking your flights directly through either a travel and vacations directory or their website.
Southwest serves a plethora of cities across the United States and would be construed as a point-to-point airline provider with their home base considered Love’s Field in Dallas. Other major areas served include McCarran International (LAS), Sky Harbor (PHX), Hobby Airport (HOU) and Chicago’s Midway Airport (MDW), although they’ll land in every city with a major airport. Although Southwest doesn’t currently offer international flight solutions, they do currently have code sharing arrangements with other major international carriers to provide connecting flights to destinations worldwide.
